Install tomtom Go Mobile on Huawei p20 Lite
poul.nyholm_un25
Posts: 1 [New Traveler]
I try to install the app on my phone, but after several hours it is still working. What is wrong??
0
TomTom GO Navigation app for Android™
poul.nyholm_un25
Posts: 1 [New Traveler]
Comments
Have you found a solution already?
I just installed it and downloaded Benlux map
Did you give it all the permissions???
If you do not do that it will not work
Reset of the app and re-install does not help either.
Went to the Google site.
Downloaded the app.
Opened it
Gave all the permissions.
Then download the map I wanted
Picked the voice I wanted
Went over all the settings
It is all set to go.
It works and I just tried it again.
Tested map downloads an the window opened.
Did not need any other maps
Closed window.
Traffic is working.
If you want a screen shot I will post the traffic info.
So there must be something else the user's who can not get this to work.
If you try to side load the app from anther smartphone it will not work.
You you try to copy or move the tomtom folder it will not work.
And if you do not have a Google account it will not work.
So there is something the user's have done and are not saying.
This does work.........!!!!!!!
And the "works on my machine" award goes to... ?
Do you have a SD card?
What is your Android version?
What TomTom Go version?
SD card: yes
Android version: 7.0, security patch 1 May 2018
Tomtom Go: 1.17.1
I love to know what the problem is for being able to use the app again.
Android version: 8.1, security patch 5 June 2018
Tomtom Go: 1.17.1
Connection established to 54.243.102.184:443
----
Tried in Android emulator: yes, NOX
Does it work: yes
----
Tried to restore older version from archive: yes
Does it work: partially, restored app and restored maps load, but traffic/tomtom account connection does not. New maps can't be downloaded.
See screen shots of connection/
https://en.discussions.tomtom.com/tomtom-go-mobile-and-navigation-for-android-156/cannot-connect-go-1037334
[h1]
[/h1][h1]
[/h1]
As I said, I can run Tomtom in Android emulator without issues, but it refuses to start on my phone. Based on Play store reviews, there are many users with the same issue. I would gladly help Tomtom to troubleshoot this issue (provide logcat etc.), but they're not interested.
Up until yesterday it was working fine (with traffic and all), but then traffic information stopped working. After some basic troubleshooting (like clearing cache etc), I completely removed the app and reinstalled it (and given all permissions it asked for) and now I'm also stuck at "Can't connect to TomTom. Try again later."
I put in a support ticket this morning, I hope to get reply soon.
Can someone of TomTom come in, instead of wiseacre @Asprin624 ?
Why because it has worked for me with out problems.
The very last thing I do is remove the app.
I keep all my smartphones and tablets up to date for one thing.
Have never ran into any problems with TomTomGO on any of the smartphones or tablets I have tested.
Be is on Android 4.0 to 8.0
I might be an old man but removing the app completely only to run into more problems is not the way to go.
One must have patience.
The app still works even if there is no speed cam or traffic working at the time of problems.
Most users are going to work and know where the problems areas are including all the speed cams.
Those that go on holiday can always check what the traffic is by looking at google maps.
Even knowing were the problems are still is not going to help even if traffic is working and there is a tail back of 10 km.
It happens every year everyone leaves at the same time and sits in traffic for hours.
No app with traffic info is going to help you out.
So if you think I am a wiseacre knock yourself out.
It worked for me and you had problems.
Have a nice day and have lots of patience driving to work or on holiday.
It is nice to see what every the problem was it is fix unit the next time.
But have patience and arrive alive.