Multisport watch and activity sync

LemoneyLemoney Posts: 3 [Apprentice Traveler]
edited April 30 in Runner & Multi-Sport
My latest activies are not coming up on my phone or my pc and my pc says my watch is connected but there is an error ,my phone says it is waiting for my watch to be active. My watch is active and I have followed all instructions, it has uploaded all activies on my watch but not the last one.

Comments

  • shreshant8shreshant8 Posts: 6 [Apprentice Seeker]
    you have to enable all the activities which you want to show up on your device, the default one only shows a few activities pre-set by the company.
  • tfarabaughtfarabaugh Posts: 15,673 Superusers
    Lemoney wrote: »
    My latest activies are not coming up on my phone or my pc and my pc says my watch is connected but there is an error ,my phone says it is waiting for my watch to be active. My watch is active and I have followed all instructions, it has uploaded all activies on my watch but not the last one.

    If you can find the ttbin file you can force an upload (if there is no ttbin it is lost). To force Sports to reupload an activity you need to do the following:

    1 - Exit Sports Connect on your computer (you must use a computer to reupload – right click on the tray icon and select Exit).

    2 - Locate the ttbin files (if they are not there the activity is lost and not recoverable - what is on the watch is just summary data, all the detail is gone). On a PC the ttbins are saved in a dated folder for the date of the activity under C:\Users\{User Name}\TomTom Sports\{Watch Name}.

    3 - On Apple Devices, connect your device to the computer, open iTunes, select your device in the iTunes sidebar, select Sports on the Apps tab under File Sharing and the ttbin files are listed on the right-hand side. Right-click (Mac: ctrl-click) a file to copy it and save it to your computer. In Android, the ttbin files are stored on the internal SD in (/sdcard/TomTom_Sports/[serial number of watch]/workouts/uploaded/).

    4 - Copy them to your computer

    5 - Place the ttbin files in the serial number directory:
    Windows: C:\Users\[user name]\TomTom Sports\[serial number]
    Mac: [home dir]/TomTom Sports/[serial number]

    6- Restart Sports Connect and connect your watch

    7 - Go the Settings page (click the gear icon on the top right) and press the 'Try again' button to re-upload the files.
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