Lost Chinese Voice guidance after updates- Via 130 — TomTom Community

GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)

Lost Chinese Voice guidance after updates- Via 130

Ron2Ron2 Posts: 2 [Apprentice Traveler]
edited January 2019 in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
just updated the softwares but lost my Chinese voice guidance. How do i fix this problem ? The only reason i bought this unit because it supported the Chinese language. Grrrrr !!!

Comments

  • NiallNiall Posts: 10,767
    Superuser
    @Ron2

    This is a public user forum, so please remove your email address from your public profile and replace it with your country, as which country you are in determines how to restore your lost voice.
  • Ron2Ron2 Posts: 2 [Apprentice Traveler]
    Thanks for your advice.
  • NiallNiall Posts: 10,767
    Superuser
    @Ron2

    You will have to contact Customer Services (on Monday) and stress that your device did have a Chinese voice and would they please send you an update with it on


    :flag_au: Australia
    1300 135 604
    Monday-Friday:9:00 am to 5:30 pm AEST
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