TOM TOM GO 825 START UP/SHUT DOWN IMAGE DELETE???

Robin Southwell
Registered Users Posts: 1 
New Traveler

New Traveler
DEAR COMMUNITY
I'M AT MY WITS END! I CANNOT FOR THE LIFE OF ME DELETE THE CUSTOM START UP/SHUT DOWN IMAGE I PUT ON MY TT GO 825. HAVE MANAGED TO DELETE THE PICTURE FROM THE COMMUNITY CONTENT PAGE BUT IT STILL APPEARS ON START UP AND SHUT DOWN. I AM CONNECTED TO COMPUTER AND TRY TO GET INTO THE DEVICE BUT CANT. PLS HELP
ROBIN
I'M AT MY WITS END! I CANNOT FOR THE LIFE OF ME DELETE THE CUSTOM START UP/SHUT DOWN IMAGE I PUT ON MY TT GO 825. HAVE MANAGED TO DELETE THE PICTURE FROM THE COMMUNITY CONTENT PAGE BUT IT STILL APPEARS ON START UP AND SHUT DOWN. I AM CONNECTED TO COMPUTER AND TRY TO GET INTO THE DEVICE BUT CANT. PLS HELP
ROBIN
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I want to change my TomTom Go Live 825 for a Go Discover. I have photos of my family on my 825 but cannot remove them. I have looked on the net to no avail. Any ideas please?
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Hi there @GingerWalker -
If you are looking at removing all personal information including the photos, then from the Main Menu, go into Settings, scroll left or right until you reach Reset factory settings.
This will put the device back to its original out-of-the-box state. Were you also hoping to retain those photos or possibly transferring/saving them?1