Tomtom Live

David1805 Registered Users Posts: 2
Apprentice Traveler
edited January 2019 in TomTom Services
I have renewed my live subscription. However tomtom traffic doesn't appear to be working. So I sat in traffic today and the system said no delay!


  • BrianE
    BrianE Worcester, United KingdomRegistered Users Posts: 562
    Exalted Navigator
    You need to provide some information about what device you have if you want anyone to give you advice on how to correct your problem.
  • David1805
    David1805 Registered Users Posts: 2
    Apprentice Traveler
    Sorry. This is unit is integral. It is in a 2015 Mazda CX-5. Today said no delays. But no grey bar detailing any potential delays. Did this yesterday while I sat in traffic delayed by at least 10 minutes!
  • Minty
    Minty Registered Users Posts: 2
    Apprentice Traveler
    Interesting, I have the same problem in reverse (same model & year) in that the road I use to commute perpetually says there is a traffic jam when there isn't. This is only a recent thing (last 2-3 weeks) and updating the in-car software & SatNav map has not fixed

    I thought the SatNav was TomTom, which one Dealer has confirmed, yet another says it's NavTeq (now rebranded HERE), tho' I note this info isn't revealed on the in-car SatNav 'About' screen (plus Mazda isn't listed on the HERE website!)

    Any thoughts much appreciated :0)

    UPDATE: Have found how to tell from 2 possibilities @