Tomtom via110 update - serial number lost

Sandro36
Registered Users Posts: 2 
Apprentice Traveler

Apprentice Traveler
The sticker with the serial number of my tomtom got lost.
I was noticed of a software update but can't connect without the S.N.
I tried to contact Support but it does not accept my old password. I did not make a new account because I already have one and fear to do damage by mixing up the two.
Questions:
1) How can I know the serial number? it does not show on the screen.
It may be inside the device. How can I open it? I am a technician.
2) Can I safely make a new account?
Thanks for answering. If it is possible please notice me the forum answer or send the answer by e-mail.
Sandro Picchio
I was noticed of a software update but can't connect without the S.N.
I tried to contact Support but it does not accept my old password. I did not make a new account because I already have one and fear to do damage by mixing up the two.
Questions:
1) How can I know the serial number? it does not show on the screen.
It may be inside the device. How can I open it? I am a technician.
2) Can I safely make a new account?
Thanks for answering. If it is possible please notice me the forum answer or send the answer by e-mail.
Sandro Picchio
0
Comments
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S.N. found.
Thanks.0