tomtom go live 1015 new adapter send doen't fit — TomTom Community

GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)

tomtom go live 1015 new adapter send doen't fit

willitomwillitom Posts: 1 [New Traveler]
edited August 2018 in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
I ordered a new adapter (for the window of my car) for my device, but it doesn't match because of different mechanic dimension. I think, it was possible to correct this with tools. I need to know now, wether the electrical connections are also different. In this case I would send the adapter back.

Thank you

Comments

  • NiallNiall Posts: 10,769
    Superuser
    @willitom

    Contact Customer Services (they do have English speaking agents, if necessary) to confirm what has been sent you.

    :flag_de: Deutschland
    069 663 08 012
    Mo: 09:00 - 17:30
    Di - Fr: 09:00 - 16:30
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