TomTom loading screen stuck- GO MOBILE app

Dalosh Registered Users Posts: 3
Apprentice Traveler
I have installed and uninstalled six times as advised . Turned off and restarted phone twice. Took battery out and reinserted. None of this has had any effect. So far no response from support team. How can it be so hard to install an app? Really poor. If I hadn,t paid up till July I would not bother.