TomTom loading screen stuck- GO MOBILE app

Dalosh

I have installed and uninstalled six times as advised . Turned off and restarted phone twice. Took battery out and reinserted. None of this has had any effect. So far no response from support team. How can it be so hard to install an app? Really poor. If I hadn,t paid up till July I would not bother.

ahough

I also have the same issue as above and have followed the instructions for removing app, deleting data from app directory etc.
I am looking at moving to Waze!!

lampard

Hi ahough,

Welcome to the Community!

Please try the steps mentioned in the link here: https://en.discussions.tomtom.com/tomtom-go-mobile-and-navigation-for-android-156/go-mobile-app-just-say-loading-app-1031452/index1.html#post1204208

Let us know how it goes!

Cheers, lampard