gps signal

xtrail
xtrail Registered Users Posts: 1
New Traveler
edited December 2021 in Devices using MyDrive Connect
hi all i have a issue getting a gps signal can some one help thanks

Comments

  • YamFazMan
    YamFazMan Posts: 20,827
     Superuser
    Hi
    @xtrail
    Have you tried a Drum roll restart on the device ????

    https://uk.support.tomtom.com/app/answers/detail/a_id/6965//session/L2F2LzEvdGltZS8xNDI2NjM0NDUyL3NpZC9EQTdTVHpobQ

    Charge the device for at least 2Hrs
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles......

    If possible, for the for the first Satellite fix, go outside with a clear view of the Sky

    ATB YFM
  • John-Jay
    John-Jay Registered Users Posts: 746
    Revered Pioneer
    Hi, @xtrail

    As well as the good advice from @YamFazMan , can I ask whether you are getting any GPS Signal? Or is it a case that you are only getting it occasionally connecting (& dropping out frequently)?

    If it is occasionally connecting, can I suggest that you also try re-locating your device to a different part of your windscreen? Just occasionally, the Car's Electronics (including the Radio) can create interference with the Sat-Nav!