Battery doesn´t lasts more than 35 hours- RUNNER 3

Paolo Piubello
Registered Users Posts: 2 
New Traveler

New Traveler
I have a Runner 3 since november of 2016. In a normal use, I needed to recharge the battery every four days, more or less.
Since I downloaded the last software version (1.7.64) the battery doesn´t lasts more than 35 hours.
Is there any problem with the last version of the software or is a problem of my device?
Since I downloaded the last software version (1.7.64) the battery doesn´t lasts more than 35 hours.
Is there any problem with the last version of the software or is a problem of my device?
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Comments
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If you search the forums you will find this is a known issue for many users with the recent updates, even though 1.7.64 was supposed to fix it. They are reportedly working on a fix, but no timeline has been communicated but in the meanwhile you always have the option of syncing via computer. If you go to this post and ask the moderator to roll back your firmware version to 1.3.255 it should fix it.
https://en.discussions.tomtom.com/spark-and-spark-3-runner-2-and-runner-3-473/unable-to-pair-sync-after-update-to-firmware-v1-7-53-runner-and-spark-watch-series-1030088
I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.0