Proof that TomTom don't know what they are doing

BrianE
Worcester, United KingdomRegistered Users Posts: 562 
Exalted Navigator

Exalted Navigator
After having a mapshare report of a missing roundabout rejected, I asked for the reason why and received this response, "I have had this escalated to our senior technical team and they have informed that the the report just states 'not qualifying for roundabout'".
Well, take a look at the images below and you should see what I mean about TomTom's decision making.


Well, take a look at the images below and you should see what I mean about TomTom's decision making.




0
Comments
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c001b209-693a-4cec-aab1-d47423dabd220
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Hi BrianE
I have asked someone in the Maps team to look at it now...
I will get back once I have some further info..
Thanks
Vikram0 -
Hi Brian
This has been picked up by the Map Team.
Long story short, it was a human misinterpretation of specified details.
Not only have we corrected that but we have taken necessary actions to add the missing roundabout to our data.
Thank you
Regards
Vikram0 -
Thank you very much Vikram. Well done.0