Start 25, IPhone app and online planner show different routes — TomTom Community

MyDrive Web and Apps[Route Planner]

Start 25, IPhone app and online planner show different routes

rullfarmrullfarm Posts: 5 [Apprentice Seeker]
edited January 2019 in MyDrive Web and Apps[Route Planner]
Hi. My phone app and online route planner show the same route and the one I would prefer. My Start25 shows a different route and one that includes narrow lanes (previous experience otherwise I wouldn't have known). Why is this? I'm hoping I've managed to put a waypoint in on the Start 25 to direct me on the better route but is there a way of avoiding this problem in future?
Thanks
Sally
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