Help! Stuck on tomtom screen — TomTom Community

Help! Stuck on tomtom screen

sw1ftsw1ft Posts: 6 [Master Traveler]
hello all i'm not sure what happened but i woke up one morning and my tomtom 4eq50 is stuck on the start screen with the tomtom logo on the left. i held down the power button to do a factory reset and nothing. anyone know what that problem is ? or am i not resetting it properly?

Comments

  • dhndhn Posts: 33,363
    Superusers
    How long did you hold the power button for? It might take 30 seconds or more.........
  • sw1ftsw1ft Posts: 6 [Master Traveler]
    i held it more than 30 seconds and still nothing.
  • dhndhn Posts: 33,363
    Superusers
    Support:


    :flag_us: United States
    877-757-7137
    Monday - Friday: 9:00 a.m. to 8:00 p.m. EST
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