I usually have voice commands turned off because they are so unreliable, but somehow the feature became active again recently, because as I was driving somewhere, my GO 6200 suddenly stopped displaying my current route (very annoying) and said "Say a command." Now I was alone in the car and there was no music playing; just the background sound of the air conditioning, so how can that equate to "Hello TomTom" or whatever the command is to initiate voice commands? If it can't even get the wake up command right, what hope is there for it to recognise name of places, etc? Very poor, for a device costing this much money. By comparison, the voice commands using the remote control for my Amazon Fire TV are spot on and that only cost a fraction of the price of my GO 6200. Similarly, My Dragon Naturally Speaking using a bluetooth headset generally gives great results.