Wrong maps for my device- GO LIVE 1005 Camper and Caravan

UKOllie
UKOllie Registered Users Posts: 2
Apprentice Traveler
edited August 2021 in Map purchase & installation
I bought and downloaded the latest maps for my TomTom GO LIVE 1005 / Camper & Caravan sat nav yesterday . I installed the map onto my device but unfortunately the maps are for a car not my camper. Today I have had to uninstall the map from my device which has been a waste of money to me. On further research I have noticed that there is a product that I assume will update my maps and I can still use it in my camper van. Is there any possibility I can get reimbursed for the purchase I made yesterday so I can but the maps that I need.I payed by Paypal £39.95 United Kingdom & Republic of Ireland - 1 year Map Update Service

Comments

  • Niall
    Niall Posts: 11,115
    Superuser
    @UKOllie

    No need to 'shout' but as this is a user forum contact Customer Services on Monday to arrange a refund


    :flag_gb: United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • UKOllie
    UKOllie Registered Users Posts: 2
    Apprentice Traveler
    Thank you you for your reply.