too quiet microphone on bluetooth headset

The black spot
The black spot Registered Users Posts: 7
Apprentice Traveler
edited January 2019 in RIDER
HI,
Ive now got a new TT rider 450, and got a scala rider Qz headset unit to pair with it and my android phone.
They connect and talk to each other and i can hear instructions and music and incoming calls fine.
But people on the phone can barely hear me as the volume is too quiet. no background noise or interference, just very very quiet. cant find anything in the settings of tt, headset or phone...
Anyone else had this problem and have a solution?
Only i'm off to france and spain next week, so want it working...

Comments

  • Ste7ios
    Ste7ios Posts: 759
    Superuser
    There is no adjustments for the microphone. Be sure that you’ve the latest firmware update installed and the mic is near your mouth.

    You may drop a line to Cardo: https://www.cardosystems.com/support/qz/
  • The black spot
    The black spot Registered Users Posts: 7
    Apprentice Traveler
    Ste7ios wrote:
    There is no adjustments for the microphone. Be sure that you’ve the latest firmware update installed and the mic is near your mouth.

    You may drop a line to Cardo: https://www.cardosystems.com/support/qz/

    The app says its the most recent firmwear, and the Mic' is the right way round and close to my mouth.
    Scala have a facebook page that seems to be active. my emal to tech support hasnt been acknowledged but my face book comment was- still no answer yet though.