Re-uploading the activities using Sports Connect/Sports App (Android/iOS)

tfarabaughtfarabaugh Posts: 15,190 [Superusers]
edited January 27 in Knowledge Base articles
To force MySports to reupload an activity you need to do the following:

1. Exit MySports Connect on your computer (you must use a computer to reupload – right click on the tray icon and select Exit).
2. Locate the ttbin files (if they are not there the activity is lost and not recoverable - what is on the watch is just summary data, all the detail is gone):

The ttbins are saved in a dated folder for the date of the activity under C:\Users\{User Name}\TomTom MySports\{Watch Name}

Apple Devices:
a. Connect your iOS device to your computer and wait for iTunes to open.
b. Select your iOS device in the iTunes sidebar.
c. Select the Apps tab and scroll down to File Sharing.
d. Select MySports.
e. The ttbin files are listed on the right hand side.
f. Right-click (Mac: ctrl-click) a file to copy it and save it to your computer

Android Devices:
a. In Android, the ttbin files are stored on the internal SD in (/sdcard/TomTom_MySports/[serial number of watch]/workouts/uploaded/).
b. Copy them to your computer

3. Place the ttbin files in the serial number directory:
Windows: C:\Users\[user name]\TomTom MySports\[serial number]
Mac: [home dir]/TomTom Sports/[serial number]
4. Restart MySports Connect and connect your watch
5. Go the Settings page (click the gear icon on the top right) and press the 'Try again' button to re-upload the files.
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