TomTom not recognizing addresses-Via

HBS79 Registered Users Posts: 1
New Traveler
edited December 2021 in Devices using MyDrive Connect
Hi, everyone!

So my TomTom Via was not recognizing addresses that are a minimum of 5 years old (no brand-new buildings), despite getting the latest map update. Anyone have a solution to this?


  • dhn
    dhn Posts: 33,382
    To confirm: You do have map version 1005 of the US on your device? Are you selecting the appropriate state prior to then inputting an address?