TomTom not recognizing addresses-Via — TomTom Community

GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)

TomTom not recognizing addresses-Via

HBS79HBS79 Posts: 1 [New Traveler]
edited November 2018 in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
Hi, everyone!

So my TomTom Via was not recognizing addresses that are a minimum of 5 years old (no brand-new buildings), despite getting the latest map update. Anyone have a solution to this?

Comments

  • dhndhn Posts: 33,203 Superusers
    To confirm: You do have map version 1005 of the US on your device? Are you selecting the appropriate state prior to then inputting an address?
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