My sports watch is suddenly having problems every day and asks that blue tooth is switched on! It is always on and appears as connected but doesn’t allow me to synch until I rediwnload app. It is getting to be a daily occurrence which given my wrist strap had broken and I had just replaced it for nearly £20 I am getting really annoyed with the tom Tom and would recommend people do not buy them until they fix this problem!
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I imagine this is not what you were hoping to hear but let me know if this answered your question. If it did, please mark it as a solution so other can look for it if they have the same question.
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To get the number for Customer Support, choose Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).
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