Go 820 Live services (Traffic)

DerekH17

Hi Folks,

i have an 820 Go Live ... no longer supported.
i have paid the live traffic subscription, but cannot get it working on the device.
Anyone have a similar issue ??
Any advice to get it working ??

Thanks very much.
Derek.

dhn

Only 820's with serial numbers starting with 'FT' are End of Life (due to 2 gb storage).

If yours starts with either 'FA' or 'FU' then they should still be ok.

In which case, see here:
https://uk.support.tomtom.com/app/answers/detail/a_id/10316

And, even if the device does start with FT, the existing subscriptions should be honoured.

You can call support. Do NOT provide a model when prompted for a live agent to respond:

:flag_gb: United Kingdom
02079 490 134
Monday - Friday: 9:00 a.m. to 5:30 p.m.