Recover a shopping for the TomTom Navigation app- US and Canada

PauC Registered Users Posts: 2
Apprentice Traveler
Hi everyone. I bought a TomTom US & Canada 3 years ago for iOS and now I want to download it again, but I can't find it in my Apps boughts. How can I recover it?


  • PauC
    PauC Registered Users Posts: 2
    Apprentice Traveler
    Thank you, EthoZ. I did it and it worked perfect.
  • viztopiaman
    viztopiaman Registered Users Posts: 1
    Apprentice Seeker
    I have the same problem but when I click the link, I get:
    Permission Problem
    You don't have permission to do that.

    Any thoughts?
  • dhn
    dhn Posts: 33,382
    @lampard Can you deal with this situation please?
  • e2hp
    e2hp Registered Users Posts: 0
    Apprentice Seeker
    Hi,I need reinstall my tomtom western Europe , USA&Canada and Canada&Alaska.
    But I can not open the reinstall url, I don’t want download the mobile app,thanks
  • lampard
    lampard Administrators Posts: 5,944
    @viztopiaman @e2hp The old navigation app is the end of life and not available for download anymore. With the release of our 3rd generation navigation app - TomTom GO Navigation - we can no longer migrate users from our 1st gen app: The Navigation app for iPhone. We supported the migration to the 2nd gen app: TomTom GO Mobile for more than three years, ensuring that as many users as possible were compensated.

    Also, the link above is archived and hence, it's giving you the permission error.

    Regards, lampard