Recover a shopping for the TomTom Navigation app- US and Canada — TomTom Community

Recover a shopping for the TomTom Navigation app- US and Canada

PauCPauC Posts: 2 [Apprentice Traveler]
Hi everyone. I bought a TomTom US & Canada 3 years ago for iOS and now I want to download it again, but I can't find it in my Apps boughts. How can I recover it?

Comments

  • PauCPauC Posts: 2 [Apprentice Traveler]
    Thank you, EthoZ. I did it and it worked perfect.
  • viztopiamanviztopiaman Posts: 1 [Apprentice Seeker]
    Hi
    I have the same problem but when I click the link, I get:
    Permission Problem
    You don't have permission to do that.

    Any thoughts?
    Keith
  • dhndhn Posts: 33,312
    Superusers
    @lampard Can you deal with this situation please?
  • e2hpe2hp Posts: 0 [Apprentice Seeker]
    Hi,I need reinstall my tomtom western Europe , USA&Canada and Canada&Alaska.
    But I can not open the reinstall url, I don’t want download the mobile app,thanks
  • lampardlampard Posts: 4,882 Moderator
    @viztopiaman @e2hp The old navigation app is the end of life and not available for download anymore. With the release of our 3rd generation navigation app - TomTom GO Navigation - we can no longer migrate users from our 1st gen app: The Navigation app for iPhone. We supported the migration to the 2nd gen app: TomTom GO Mobile for more than three years, ensuring that as many users as possible were compensated.

    Also, the link above is archived and hence, it's giving you the permission error.

    Regards, lampard
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