problem connecting my tom tom Start 25

ash60

hi guys i have just bought tom tom start 25 i am trying to connect it to my computer i have downloaded the mydrive connect its not connecting does anyone know why????? please help

dhn

Anything here?:
https://en.discussions.tomtom.com/mydrive-connect-apps-474/faq-mydrive-connect-troubleshooting-tips-990570

https://uk.support.tomtom.com/app/answers/detail/a_id/16339

https://uk.support.tomtom.com/app/answers/detail/a_id/19190

Support:

:flag_gb: United Kingdom
02079 490 134
Monday - Friday: 9:00 a.m. to 5:30 p.m.