Direction of travel up-TomTom XL

alan jackson
alan jackson Registered Users Posts: 2
Apprentice Seeker
edited December 2018 in Devices using TomTom HOME
I know this has been asked before but none of the replies seem to relate to my TomTom XL 4ET0.002.08
I do not have 'PREFERENCES' only 'OPTIONS' and there appears to be no way to select between NORTH-UP and TRAVEL-UP, nor 3D or 2D. I have all the latest updates from TomTom.
Also, how do you get a keyboard showing both numbers and letters like the older TomTom ONE did?
It seems to me that whenever TomTom release a new sat-nav it is worse than the previous one - or is it me?
The instructions for the XXL do not apply to my XL