Spark 3 not able to connect to Phone or Headphones now.
djacks42
Registered Users Posts: 4 
Neophyte Traveler
Neophyte Traveler
I love my Spark 3 and all was well until recently.
Synching was touch and go once in while but mostly Ok with my phone (Samsung S5 mini and others I have had) and no problems with my MPOW headphones at all. The recent update to 1.7.64 has totally killed the connection. I have tried the factory reset, forgotten it from the phone's BT, un/re-installed the app and followed all the steps exactly in order. I have done all of this several times. Please - can admin get me back to the working 1.3.204 version I had before?
Synching was touch and go once in while but mostly Ok with my phone (Samsung S5 mini and others I have had) and no problems with my MPOW headphones at all. The recent update to 1.7.64 has totally killed the connection. I have tried the factory reset, forgotten it from the phone's BT, un/re-installed the app and followed all the steps exactly in order. I have done all of this several times. Please - can admin get me back to the working 1.3.204 version I had before?
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Comments
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You need to post in the thread below to get a rollback, there is no need to create a new thread. There are reports that this is a known issue for some users but there is no timeline for when it may be fixed (if at all as they are now out of the watch business).
https://en.discussions.tomtom.com/spark-and-spark-3-runner-2-and-runner-3-473/unable-to-pair-sync-after-update-to-firmware-v1-7-53-runner-and-spark-watch-series-1030088
I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.0
