So, a couple days ago, I bought a new Europe v.1005 map for my Laguna's Carminat TomTom Live, updated it via TomTom Home and I immediately started to experience a problem. When I drive, my car is positioned on the street, but it changes directions of an arrow, so it constantly recalculates and changes directions. Before that, I used some old Italy or France map, so I can't really tell if that happened before, as I reside somewhere else. The procedure was following:
- Created TT account
- Inserted initialized SD card into my card reader
- Automatically downloaded the latest firmware for my car
- Went into car and flashed the firmware from 8.844 to 8.884 (it flashes some three items)
- Went back to my PC with the card initialized with the car now having the latest firmware
- Bought a map ian TT home installed it on my SD card
- Went into car, inserted a card and started experiencing this issue...
Mind that my device shows 7-8 blue satellites when I check it, but not the speed while I'm driving. Heading in degrees changes all the time, but I don't know that if it's real heading.
What have I tried so far:
- Reflashed the firmware, but it now flashed only one item
- Tried everything with a different, much faster SD card (from the beggining)
- Performed a reset
- Removed and reinstalled Quick GPS data
Nothing worked. As it seems that the antenna is working properly, my question is what should I do?
Thanks
Comments
Superuser
Think you need help from a user who has a lot of experience of your system, that being @Carminat
However I wonder what display settings you are using. I always had mine set for 3D and In direction of travel.
I found this:
http://download.tomtom.com/sweet/navcore/9844.634510.Carminat_TomTom.cab
QuickGPSFix is not important (and indeed, it has been known to cause problems occasionally in the past) - if you use your satnav regularly it picks up the same data every time it connects to a satellite (but from the satellites, the GPS data is more up to date than the one downloaded from TomTom).
I don’t quite understand your problem. Does it not navigate properly? Does it give wrong instructions, like it thinks it is on a different road and tries to turn you towards the correct road? Or is it navigating properly and instructs you to follow the correct route but the direction arrow swings across different headings as you travel even though you are heading in the right direction?
I think you have to take this to Renault - send the video to their support team.
Superuser
What is that orange bar attached to the ventilation grill?
Do you have anything near the Carminat the could be causing radio interference?
Superusers
Here... https://www.millefiorimilano.com/en/icon_car_air_freshener.xhtml
ATB YFM
Superuser
I do NOT know if it is a hardware issue, I think you should take it to Renault and get them to diagnose it.
Superuser
Maybe a call to Customer Services, both TomTom and Renault might shed som light on this problem
TomTom :-
:flag_gb: United Kingdom
02079 490 134
Monday - Friday: 9:00 a.m. to 5:30 p.m.
Renault:-
Customer Relations
Call 0344 335 0000 * or speak to a member of our Customer Relations team online.
*Standard network rates apply from mobile or landline phones
@PedjaN don't go buying a new antenna until you know that is the problem - if buying something new is going to be the answer, you might as well go out and buy a new car!!!
for explanation ...
The Firmware-Update 8.884 indeed include three firmware-updates.
One for the Satnav itself, one for the GSM-Module and one for the GPS-Module.
If the Update for GSM- and GPS-Module suceeded, it is impossible to flash the firmware to this modules again. As a result, only the SatNav itself will be updated during the second attempt to flash the firmware.
Downgrade the firmware only downgrade the SatNav itself, not the two Modules. For this Modules it's only "one-time-version-up-flashing" ...
Regards
Troubadix12