Voice Control- Not working - Greyed out |Via 130

Luus Registered Users Posts: 1
New Traveler
edited December 2021 in Devices using MyDrive Connect
Voice control doesn't work anymore. The icon is grey. What can I do?


  • Niall
    Niall Posts: 11,113

    Make sure you are using a computer voice for the language you have set your device, either "Xander" - Dutch or "Serena" - English. Then perform a soft-reset to settle things down

    A soft reset :- with your device charged for at least 2Hrs "OR" have the device plugged into a power supply; press and hold your on/off button until you hear a drum-roll sound (or the TomTom hands symbol appears) then release the on/off button. Make sure you are outside and have a clear view of the sky (satellites)