2018 Mazda 3-TomTom Home won't recognize my SD

AxePilot

TomTom Home won't recognize my SD card. iMac, I've followed all the steps...the folder loopdir is not present despite following all directions.

Niall

@AxePilot

See this FAQ https://uk.support.tomtom.com/app/answers/detail/a_id/16402

Otherwise contact Customer Services

:flag_ca: CS Canada (en)
+1 877-757-7137
Monday - Friday: 9:00 a.m. to 8:00 p.m. EST

:flag_ca: SAV Canada (fr)
+1 888 301 0690
lundi-vendredi: 06h00-11h30 EDT

AxePilot

This is what I've tried already, and why I put the question up.

Niall

@AxePilot

Then it Customer Services to get you going