Map of Australia wont update Thinks Im in New Zealand

Big Sumo
Big Sumo Registered Users Posts: 1
New Traveler
edited January 2019 in Devices using MyDrive Connect
'Hi All

I have lifetime maps on TomTom VIA 62, which I purchased in Australia and I live in Australia. My problem is I can only updated New Zealand and Southeast Asia and not Australia.
Has anyone had this problem? How can I fix.

Thanks in advance.


  • VikramK
    VikramK Administrators Posts: 13,758
    Hi Big Sumo

    Welcome to the community :)

    I would suggest that you contact customer service as they will be in a better position to help.

  • Niall
    Niall Posts: 11,115
    @Big Sumo

    To contact Customer Services

    :flag_au: Australia
    1300 135 604
    Monday-Friday:9:00 am to 5:30 pm AEST