Voice Download failure- Bily Connelly

malcolmlj
malcolmlj Registered Users Posts: 2
Apprentice Traveler
edited December 2021 in Devices using MyDrive Connect
Purchased Billy Connelly Voice, failed to download.
Contacted support who sent me the help page off the web site twice. No use, still cannot download.
Has deleted the existing free voice.
Sent me the invoice quickly !!
How do I get what I have paid for?

Comments

  • dhn
    dhn Posts: 33,382
     Superuser
    Afraid you'll need to deal with support (again):

    :flag_gb: United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • malcolmlj
    malcolmlj Registered Users Posts: 2
    Apprentice Traveler
    Billy Connelly voice has just appeared as an update on My Connect.
    Have downloaded it and will try it tomorrow.
    Massively unimpressed by TomTom support.
    Garmin support actually helps, not just repeat/parrot web pages.
    Solution is take my wallet elsewhere.