my drive connection- Via LIVE device
nunomgomes
Posts: 3 [Apprentice Traveler]
Hello
I have a tomtom Via live, with app 10.060.594954.46, and map europe v855.3019!
I have tried to put a new map and actualizate to a more recent software with the program my drive connection!when i try to do the actualization it apears a message that the gps is not responding!
i have connected with usb cable and the pc recognizes the gps,and did the download to the pc!After the download is done the connection is lost!
i have tried in a pc with windows 7 and with windows xp!
Please help me solve this problem!
I have a tomtom Via live, with app 10.060.594954.46, and map europe v855.3019!
I have tried to put a new map and actualizate to a more recent software with the program my drive connection!when i try to do the actualization it apears a message that the gps is not responding!
i have connected with usb cable and the pc recognizes the gps,and did the download to the pc!After the download is done the connection is lost!
i have tried in a pc with windows 7 and with windows xp!
Please help me solve this problem!
0
Comments
Try support:
:flag_pt: Portugal
800780277
De Segunda a Sexta: das 08.00 às 16.30
I did that and the telephonic suport sent me to the on the tomtom web site.
Already tried to disconect the firewall and same result.
One silly question :
The GPS was bought in england and i'm trying to update it on Portugal, isso there a problem?
Serial numbers starting with "AN/AU/FM" means End of life.