Wrong product bought

Angel Goyco
Angel Goyco Registered Users Posts: 2
New Traveler
edited January 24 in TomTom Sports
Greetings resibi relog tomtom spark 3 is supposed to be with Built-in Heart Rate Monitor and does not have it. This is not what I buy please embroil it with the aforementioned specifications this does not work for me I need to change it or debit me the money.
[h1]TOMTOM TT RUNNER 3 Cardio+Music BLK/GRN (L)[/h1]
  • GPS Tracking
  • Personalised Workouts
  • Advanced Training Modes
  • Route Exploration
  • Multiple Sports Modes
  • TomTom Sports App
  • 24/7 Activity Tracking
  • Built-in Heart Rate Monitor
  • Fitness


  • tfarabaugh
    tfarabaugh Posts: 16,943
    Who did you buy it from? If from TT directly, they have a 30 day money back guarantee so just call Support. If you bought it from someone else, it is not a TT problem to be addressed here, you need to take it up with the seller.

    To get the number for Customer Support, select Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.