settings in MyDrive Connect — TomTom Community

settings in MyDrive Connect

PiAniPiAni Posts: 4 [Neophyte Traveler]
edited January 12 in MyDrive Connect
I cannot work out how to access settings in my drive connect. If I right click on the icon all I get are windows options? what am I doing wrong ?

Comments

  • NiallNiall Posts: 10,542 Superuser
    @PiAni

    Click on the the Spanish flag top right of the MyDriveConnect application
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  • PiAniPiAni Posts: 4 [Neophyte Traveler]
    Thank you. it is just making another attempt to update a corrupt map after I have reinstalled the pc software and reset the GPS, so I will it to have another attempt if that fails I will click that flag, thank you, I was looking on left. This device drives me crazy, it takes all day to update.
  • PiAniPiAni Posts: 4 [Neophyte Traveler]
    unfortunately that hasn't helped as the option to download maps to my computer is greyed out as is uninstall the court upped map that is on my memory card, it says connect my device and as soon as I do that it gets stuck in the update going up sometimes to 4% or so before returning to 0% where it sticks. I have run out of ideas and need this map next week ☹️
  • NiallNiall Posts: 10,542 Superuser
    @PiAni

    Contact Customer Services to cancel the download from their end, also to help your through the update process.


    :flag_es: España (Spain)
    913496508
    Lunes-Viernes: 09:00-17:30
    Help others identify useful content :-
    If someone posted something that was helpful? Click the Like button 👍
    If someone answered the question you asked? Answer Yes to "Did this answer the question? Yes · No"
  • PiAniPiAni Posts: 4 [Neophyte Traveler]
    I sent customer support Uk an email2 days ago and am still waiting. i cannot use the españa support as i bought the unit in the Uk.
  • dhndhn Posts: 33,152 Superusers
    You should still be able to call support in Spain, @PiAni
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