Life Time Map Updates- Promotion code to activate

BetsyO
BetsyO Registered Users Posts: 2
Apprentice Seeker
edited August 2021 in Map purchase & installation
Hello, I have updated my TomTom and am trying to add the Promotion code to activate my Lifetime Map Updates
Can anyone help me. I am also trying to add my new TomTom to my profile but there does not seem to be anywhere on the account to ADD a new product.
Thank you

Comments

  • Niall
    Niall Posts: 11,115
    Superuser
    @BetsyO

    When you register your Via 1535 using MyDriveConnect (MDC) that should recognise that the device has lifetime maps

    Get MDC from here https://us.support.tomtom.com/app/product_select/locale/en_US

    Confirm with Customer Services the status of you map subscription

    :flag_ca: CS Canada (en)
    +1 877-757-7137
    Monday - Friday: 9:00 a.m. to 8:00 p.m. EST

    :flag_ca: SAV Canada (fr)
    +1 888 301 0690
    lundi-vendredi: 06h00-11h30 EDT
  • VikramK
    VikramK Administrators Posts: 13,781
    Moderator
    @BetsyO

    I reviewed your account and just wanted to confirm that Lifetime maps are active on your account.

    Regards
    Vikram
  • BetsyO
    BetsyO Registered Users Posts: 2
    Apprentice Seeker
    VikramK wrote:
    @BetsyO

    I reviewed your account and just wanted to confirm that Lifetime maps are active on your account.

    Regards
    Vikram
    Thank you so Much, VikramK, I really appreciate your help in clearing this matter up..!!

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