Sat Nav password forgotten

DGROHL Registered Users Posts: 1
New Traveler
edited January 2019 in Devices using TomTom HOME
Let a friend borrow my sat nav and they played around with settings, set a password and they cannot remember. Sat nav now not very useful. Have tried reset by pin hole button. Have tried reset by holding start button in and still asks for password........have logged on with my Tom Tom account and Tom Tom no longer support and sends you in the direction of forum.....
Looks like I will have to purchase a new unit :(
Unless the forum can help?????