MyDrive Connect and Windows Surface with Windows 10 Pro

Holtkamper
Holtkamper Registered Users Posts: 1
New Traveler
edited January 2019 in MyDrive Connect
After installing mydriveconnect on my Windows Surface with Windows 10 Pro, I had a tough time connecting my Go 600/610. It kept on connecting and disconnecting, and I had tot start data transfer over and over. So, following the advice I found on this forum, I reset the Go 600/610, I reinstalled mydriveconnect, but the problem of connecting and disconnecting remained.
I then discovered that the settings of the USB port on my computer had to be modified to solve this problem.
To modify the settings, type "USB" in the search field (magnifying glass) and remove the tick in "stop devices...."

Problem solved!!!

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