Find which tomtom device MODEL

dills
dills Registered Users Posts: 1
New Traveler
edited December 2021 in Devices using MyDrive Connect
HI GUYS

I BOUGHT A TOMTOM AND AM NOW TRYING TO CONECT TO MY PC,
THE PROBLEM IM HAVEING IS THAT WHEN IT ASk ME FOR THE MODEL NUMBER I CANT FIND IT IN THE DROP DOWN BOX.
SEE PICTURE.

PLEASE HELP

REGARDS
DYLAN GANTER

e370fa8e-b354-4861-9ae6-ac5fa647e2c6.jpg

Mod edit: Image edited to remove the serial number of the device. Please don't post private or personal information on a public forum.Thanks!

Comments

  • dhn
    dhn Posts: 33,382
    Superuser
    Looks like the serial number starts with AO. If that is the case, then:
    "AO">Start 20, 2GB + micro-SDHC, MyDrive Connect NAV3 Eol

    which means it is considered End of Life by Tomtom (no more map updates).

    Where did you buy the device???

    Call support but do NOT reply with a model when prompted in order for a live agent to respond.


    :flag_za: South Africa
    0800 980670
    Monday-Friday: 10:00 to 18:30