live services on the tomtom XL IQR live

terry.p Registered Users Posts: 1
New Traveler
edited October 2018 in Devices using TomTom HOME
i have recently purchased a years subscription to tom-tom live, my order was completed but apparently i can no longer renew my live services on my device, my order was only completed on 20/03/2108 but my live service is not working and needs to be renewed.