Monitoring Activity- Incorrect step count

Jolana Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
Number of measured steps absolutely does not respond reality. I was surprised and for that reason I tried to use TT Card.3 and the other similar watch in the same time.

For example small walk around my house is about 700 steps, TT cardio 3 measures 2400!!
If I used GPS and mobile App, distance in km is responding.


  • tfarabaugh
    tfarabaugh Posts: 17,004
    The activity tracker is detecting steps based on movement and incidental movement of your arm will be enough to trigger steps. It is not an exact science, it is meant to be directional guidance. For every extra step it picks up from brushing your teeth, or moving your arms while talking or driving, it is missing steps when you are walking pushing a cart or walking with your hands in your pockets. Again, it is meant to give you a directional view if you are active enough, not an exact count. I personally find it directionally accurate, in that during a day I am fairly active it is picking up more steps than on sedentary days. If it is off by a few hundred or a thousand steps I am not concerned, if I am several thousand short it means I need to get up and move around more. There is nothing you can do to change the algorithm and they are not going to change it, so if you are not happy with it, your best bet is to return it and go with another brand, bearing in mind each one has its own inaccuracies.

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.