Download iTunes Playlist onto Spark 3

Heff Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
Hello, my computer has iTunes libraries for my girlfriend and I as she does not own a computer. When we launch iTunes, you have to press and hold Shift when launching iTunes software and the iTunes software then allows for you to pick which library to load. Pretty slick really, but I think this might be related to my problem with the Spark 3. When I plug in my watch to the computer USB port, the Tom Tom Sports Connect app loads and finds my girlfriends playlists only and not mine! Any ideas? If I have her library setup as the default to load for when iTunes launches or mine, it does not matter, both result in her playlists only coming up in Tom Tom Sports Connect.


  • tfarabaugh
    tfarabaugh Posts: 16,945
    That is a new one. At this point I would suggest calling Customer Support to see what they can do. They are able to more deeply investigate and diagnose problems than we can here on the user forum. To get the number for Customer Support, select Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.