time frame for ordered product

firemanalvin Registered Users Posts: 3
Apprentice Traveler
edited January 2019 in TomTom Services
hello, new to this forum. i have a via 1515m. i need to purchase the security camera update. currently i have device connected to pc. if i purchase now how long before it is working on my device?


  • dhn
    dhn Posts: 33,388
    Sometimes it takes a few hours for the 'pay servers' to talk to the 'download' servers but it shouldn't be too long before the safety camera update is available in MyDriveConnect under 'Content'.

    Support to confirm:

    :flag_us: United States
    Monday - Friday: 9:00 a.m. to 8:00 p.m. EST