time frame for ordered product

firemanalvin

hello, new to this forum. i have a via 1515m. i need to purchase the security camera update. currently i have device connected to pc. if i purchase now how long before it is working on my device?

dhn

Sometimes it takes a few hours for the 'pay servers' to talk to the 'download' servers but it shouldn't be too long before the safety camera update is available in MyDriveConnect under 'Content'.

Support to confirm:

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877-757-7137
Monday - Friday: 9:00 a.m. to 8:00 p.m. EST