"voice" guidance on the Start 25

mikesang

On several occasions the "voice" has told me to take a certain exit from a roundabout and the map has indicated a different one. Is this a fault in the programming and can it be rectified?

CatNip

Is this in the UK? Is it reproducible? If so, can you give me an example of a roundabout (Mapcode if possible!) and route so I can try it out on mine.

Also, what voice were you using?

mikesang

This was in Sussex, in the UK, approaching the roundabout leading from the A264 westbound, onto the M23 southbound. The map showed the correct way, "take the first exit" but the voice, Jane, said "take the fourth exit," which would have sent us back the way we had come. Luckily I know the area and was able to take the correct exit.

mikesang

PS to my last reply; I am using a Via 52 and not a Start 25.

CatNip

I believe the Via 52 is a NAV 4 system device, unlike the Start 25, so I'm not sure it would react the same way as mine.

'Jane' is a recorded voice, have you tried with the computer voice 'Serena' to see if this works better?

Seems to give the correct directions by voice and map with my Start 25 (so may not be relevant) on Route Demo and short route through roundabout. Only oddity is that voice sometimes says: 'Towards Horsham', other times does not!

YamFazMan

Hi
@mikesang
I see you are using Jane and not a Computer voice i.e... Serena or Malcolm
The Computer voices have a more comprehensive instruction set compared to the Recorded voices

A while back Tomtom changed the voice instructions for Roundabouts
After some gentle persuasion on the Forum (Read Bloodbath ) and a user poll
The Roundabout instructions for the Computer voices were changed back to the original instruction set
The Recorded voices retained the...
"Go around the roundabout and take the x exit"
That most people hated
_____________________________________

The later/Latest devices have less customizing features than the previous ranges....

But for general improvement for a NAV4/5(WiFi) devices over the default settings

Use a Computer voice...
Also....
From the main screen... Tap (.... Menu) -> Setting -> Sounds & Warnings...
Set... 'Warning Type' to... Read Allowed...
(Important... Needs a Computer Voice set in the Voices menu
Speed Cameras & Hazards... Set to ON
The next 10 Setting ALL set to Always
The next 4 Settings ALL set to ON
The device will now give a spoken warning for....
'Fixed Camera'
'Mobile Hot Spot'
'Average Speed camera Zone'
'Red Light Camera'
'Spoken Traffic delays'

ATB YFM

mikesang

Thank you, I will try this. I have kept to Jane, so far, because I am deaf and hers is the clearest one. However I will re-try the computer voicesagain.

CatNip

YamFazMan wrote:

A while back Tomtom changed the voice instructions for Roundabouts
After some gentle persuasion on the Forum (Read Bloodbath )

Don't remind me! :drooling_face:

Even ended up with me having to make a formal complaint to TomTom...