The following error message-"Failed to download content for your START 52 with ID XR6038I06261" -MyD — TomTom Community

The following error message-"Failed to download content for your START 52 with ID XR6038I06261" -MyD

david531cdavid531c Posts: 1 [New Traveler]
edited November 2018 in MyDrive Connect
I've just purchased a start52 to replace my old XL live. The problem is MyDrive Connect. It's been installed o.k. but it won't update my device. I keep getting the following error message.

"Failed to download content for your START 52 with ID XRxxxxIxxxxx
Please consult your network settings.

The URL is as follows:
http://download.tomtom.com/nav3/1005/nav4-noasr-no3d-nofts/Europe_2.ttpkg."

Why won't it update?? Help please???

Mod edit: Please do not post any personal information on a public forum!

Comments

  • dhndhn Posts: 33,153 Superusers
    Call support to assist:

    :flag_gb: United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
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