QuickGPS will not update

kw1980

I have gone as far as to reset my factory settings on my Spark 3 watch and the Quick GPS still will not update on my watch. What more can I do?

Thanks,

Keith

tfarabaugh

You should be able to fix it for your watch by following these steps (make sure you have installed the latest version of Connect if prompted):

1) Plug the watch into the computer and in MySports Connect, click the Gear Icon
2) Press CTRL (Windows) or CMD (MAC) on your keyboard while you hover your mouse over the reset button.
3) You'll see the reset button turns into a "Turn Off" button.
4) Click it, disconnect the watch and the screen will go dead.
5) Reconnect the watch and it will wake up and quick fix should now update as usual.

I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.

kw1980

It worked! Thanks!

tfarabaugh

kw1980 wrote:

It worked! Thanks!

Glad I could help. When you get a chance please mark my response as a solution so others with the same question can look for it.

Nick_halford

Used this to fix same issue, great. Thanks

feelthhis

The provided solution is called "Power-off reset", which also worked for me in the past. More solutions ("Resetting your watch") can be found here:

https://us.support.tomtom.com/app/answers/detail/a_id/17394/

lowtech

This worked for me as well - I had the same problem. Thanks a lot! I thought that this service is being stopped as well since tomtom got out of the watch business already a while ago. But it seems that there is still some life left in my runner cardio 3.

Running Man

Thanks for this help...came accross this problem today and quickly solved thanks again...