Spark 3 ear buds

Cmac
Cmac Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
just set up my spark 3 special edition brand new and my ear buds are not working properly only getting sound out of the right ear bud f06be963-eb7e-437d-8a5e-f33207e10ee5.jpgf06be963-eb7e-437d-8a5e-f33207e10ee5.jpg

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,943
     Superuser
    They may be defective. At this point I would suggest calling Customer Support to see what they can do. They are able to more deeply investigate and diagnose problems than we can here on the user forum. To get the number for Customer Support, go to tomtom.com/support, choose Contact at the bottom, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.