Faulty GPS-Tom Tom Start 25- it jumps from one screen to the next & often access settings untouched

Maptize
Maptize Registered Users Posts: 4
Apprentice Traveler
edited December 2021 in Devices using MyDrive Connect
My GPS is giving me some errors, it doesn't function properly & it jumps from one screen to the next & often access settings untouched. I don't know what to do.. Please assist.

Comments

  • Niall
    Niall Posts: 11,112
    Superuser
    @Maptize

    Do a soft reset, you will loose nothing, it is like rebooting your computer and reloads all the new files from an update.

    A soft reset :- with your device charged for at least 2Hrs "OR" have the device plugged into a power supply; press and hold your on/off button until you hear a drum-roll sound (or the TomTom hands symbol appears) then release the on/off button. Make sure you are outside and have a clear view of the sky (satellites)
  • Maptize
    Maptize Registered Users Posts: 4
    Apprentice Traveler
    Problem not solved...
  • Maptize
    Maptize Registered Users Posts: 4
    Apprentice Traveler
    Problem still not fixed..