maps zone installation on the TomTom XL

djms1308 Registered Users Posts: 1
New Traveler
edited January 2019 in Devices using TomTom HOME
I purchased the update for the Midwest map of the United States. I can no longer access the rest of the United States on my TomTom XL. Is there a way I can access more than just the Midwest States? I don't care if I have to remove the Midwest. I would like to be able to use it while driving in Arizona and Nevada. In reading about it, the instructions say to go to TomTom home and click on update device, I can't find that option.


  • Niall
    Niall Posts: 11,115

    Contact Customer Services on Monday, (but do not reply to the question about which device that have and you will be put through to an actual rep) to check the status of your maps subscriptions, be aware that your device may have been declared "End of Life" (check here (link))