Tom Tom go not working- Loading app

Mal44
Registered Users Posts: 1 
New Traveler

New Traveler
Hello all
I have tomtom go for android on my Samsung s8. Had it around 2 years no problems and subscribe yearly.. I now can't access it as when I try to open app it just keeps spinning saying loading app.. Did anyone know why it won't load as it has alwsys worked fine in the past
I have tomtom go for android on my Samsung s8. Had it around 2 years no problems and subscribe yearly.. I now can't access it as when I try to open app it just keeps spinning saying loading app.. Did anyone know why it won't load as it has alwsys worked fine in the past
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Comments
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Hi Mal44
Welcome to the community
Could you try few recommended steps below:
# Uninstall the app
# Log out of the Playstore.
# Delete Android / data / com.tomtom.gplay.navapp and Android / OBB / com.tomtom.gplay.navapp.
# Restart the phone
# Open the Playstore log in and reinstall the app.
# Once done please close all the apps which are running in the background reboot the phone again
# Reopen the TomTom app and test
Regards
Vikram0