Map won’t load -MyDrive Connect

Peter t
Peter t Registered Users Posts: 1
New Traveler
edited December 2018 in MyDrive Connect
I just purchased Europe map and sdmicro card and when I went to load map it said opps something went wrong try again. I have five times no result. What do I need to do or is it a Tom Tom problem

just had one last go and now it at least got to downloading. On 0% for 5 mins. So may take a while!!!