Carminat Live Setup
Looking for advice on how to set up Live services on a Carminat Live device in a Renault Laguna.
The car was originally UK registered but was imported into Ireland and now the Live services aren’t accessible.
I have purchased a Live subscription but the Carminat seems to be unable to access the Live server or receive traffic messages. There is an option to manually set the TMC frequency but I don’t know what the settings are for Ireland.
Any suggestions?
Comments
I'm a bit surprised it doesn't work in Ireland as the mapping is generally identified as United Kingdom and Republic of Ireland.
One possible explanation might be the age of the unit - how old is the car? I think the current device is not a Carminat. It is said that if a SIM card goes unused (without a subscription to Live Services) for three years, the SIM is automatically disabled.
Thanks for that.
Neither of the services work, I can’t access Live services and also can’t receive traffic information.
While the UK and ROI are bundled from a mapping perspective being different countries the TMC frequency is probably different and it is quite possible that there could be a roaming issue with the intgernal SIM if it was originally issued for a different jurisdiction. Interesting point about the SIM being deactivated if it is unused for a period of time which could certainly be the issue in my case.
If I could get the traffic information working that is actually what I am interested in and hopefully that should just be a case of telling the unit what the TMC frequency is.
Superuser
Contact Customer Service to get the current status of the SIM, and also to advise on the appropriate frequency
:flag_ie: Ireland
1890 812 008
Monday-Friday: 09:00 am to 5:00 pm