Connecting to My Drive

Duke 3
Duke 3 Registered Users Posts: 2
Apprentice Traveler
edited October 2018 in MyDrive Connect
Hi, I am trying to add my Rider410 to 'My Drive Connect' but the screen says my device is being added but it doesn't complete. I have left the PC running hours and hours and also overnight but still no luck.
What am I doing wrong?

Comments

  • VikramK
    VikramK Administrators Posts: 13,795
    Moderator
    Hi Duke3

    Welcome to the community :)

    Could be a AV or Firewall blocking the connection? Please check this..

    I would also recommend that you do a soft reset, and then try connecting the device to the computer.

    Regards
    Vikram
  • Duke 3
    Duke 3 Registered Users Posts: 2
    Apprentice Traveler
    Hi, it's working now thanks. Not sure what I did but it's working.